Privacy Policy

At J. Crabtree Electric Co., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Account or customer information

  • Information submitted through website forms, service requests, or customer communications

  • SMS/text messaging opt-in and communication preferences

How We Use Personal Information

We use the information we collect for the following purposes:

  • To provide products and services

  • To communicate with customers regarding appointments, services, orders, and account information

  • To send SMS/text messages when consent has been provided

  • To respond to inquiries and customer service requests

  • To improve our website, products, and services

  • To comply with legal obligations and protect against fraud or unauthorized activity

SMS/Text Messaging

If you provide consent to receive SMS messages from us, we may send you messages related to:

  • Appointment reminders

  • Service updates

  • Account notifications

  • Customer support communications

  • Other business-related information

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from J. Crabtree Electric Co..

This includes SMS messages for account notifications, customer care. Message frequency varies. Message and data rates may apply.

See privacy policy at https://www.jcrabtreeelectric.com/privacypolicy. Message HELP for help. Reply STOP to any message to opt out.

Sharing of Personal Information

We do not sell your personal information.

We may share personal information with:

  • Service providers and vendors that assist in operating our business

  • Technology providers that support our communications, website, or customer management systems

  • Legal authorities when required by law or to protect our legal rights

SMS consent is not shared with third parties or affiliates.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

Your Privacy Rights

You may contact us at any time to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information, where permitted by law

  • Ask questions regarding our privacy practices

Contact Information

If you have any questions regarding this Privacy Policy, please contact:

J. Crabtree Electric Co.
Phone: 919-667-1600
Email: info@jcrabtreeelectric.com
Address: 395 Park Ave., Suite 100
Youngsville, NC 27596

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.